Expense Inbox: How to Forward Expense Emails

Overview

Forwarding receipts to your Expense Inbox is simple, but following best practices ensures accurate expense creation every time.

Basic Email Format

To: Your unique expense inbox email address
Subject: Job number (e.g., "#235" or "Job #235")
Attachments (Optional): Receipt or invoice PDF/image
Body: (Optional) Information about the expense

Step-by-Step Instructions

1. Receive a Receipt

  • This can be a PDF invoice, image, or forwarded email from a vendor

2. Forward to Your Expense Inbox

  • Open the email
  • Click "Forward"
  • Start typing "exp" in the "To" field and select your inbox address (your expense inbox contact should auto-complete)

3. Add the Job Number

  • In the subject line, include the job number
  • Format: #235

4. Send

  • Click send and you're done!
  • You'll receive a confirmation email within minutes

What Happens Next

  1. Receipt Received - Our system receives your forwarded email
  2. AI Processing - AI extracts vendor name, amount, and date from attachments
  3. Job Matching - The job number is matched to the correct job in Jobber
  4. Expense Created - A new expense is created in Jobber with the receipt attached
  5. Confirmation Sent - You receive an email confirming the expense was created

Tips for Success

✅ Do:

  • Include job numbers in the subject line
  • Attach clear, readable receipts
  • Forward receipts as soon as you receive them

❌ Avoid:

  • Leaving the subject line completely empty
  • Attaching unrelated files

Multiple Receipts

You can attach multiple receipts to a single email! The system will:

  • Combine all attachments into a single PDF
  • Extract data from each receipt and sum the total expense amount
  • Attach the combined PDF to the expense in Jobber
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